Return requests after receiving furniture

All furniture products except for small items are warranted for 1 years. Free repair or replacement is available for the products with defects caused by manufacturing faults during the warranty period. When the product is defective due to the customer's carelessness, it will be charged for the repair.

Exchanges and returns are not possible in the following cases.

Please check the following characteristics of the product.
It is a natural phenomenon for cracks on hardwood due to changes in season, temperature, and humidity. Wood is breathing by contracting and expanding according to the surrounding environment. Therefore, slight Wood warping or cracking is quite natural.
There are differences in the color and pattern of the wood, even if it is the same species. Knots are also a natural characteristic of wood. It is not acceptable to exchange or refund for differences in the color of the wood or knots.


Shipping & Installation

It takes up from about 7 to 30 days after ordering. For customized orders, it may take more time for production. Please check the contents below for safe delivery.

Product Care